1. Introduction and Acceptance of Terms
By registering an account with
CosmoBet (hereinafter referred to as "the Company," "the
Website," "we," "us," or "our"), you agree to be bound by these Terms and Conditions, our
Privacy Policy, and our Betting Rules. These terms constitute a legally binding agreement
between you and CosmoBet. If you do not agree to any part of these terms, you must
immediately cease using the platform.
2. Legal Requirements and Eligibility
To maintain a secure and legal gaming environment, all users must meet the following
criteria:
* Minimum Age: You must be at least 18 years of age, or the legal age for
gambling in your jurisdiction, whichever is higher.
*
Jurisdictional Legality: It is your responsibility to ensure that online
gambling is legal in your country of residence. CosmoBet does not intend for its
services to be used in jurisdictions where such activities are prohibited.
*
Single Account Policy: Each user is permitted to open only one account. The
creation of multiple accounts (multi-accounting) to manipulate bonuses or betting limits
is strictly prohibited and will result in the immediate closure of all linked
accounts.
3. Account Registration and Verification
When creating an account, you must provide accurate, current, and complete information,
including your full legal name, date of birth, and contact details.
* KYC (Know Your Customer): We are required by law to verify your
identity. We may request copies of your government-issued ID, utility bills, or proof of
payment methods at any time.
*
Security: You are responsible for maintaining the confidentiality of your
login credentials. Any activity performed through your account is deemed to be performed
by you. If you suspect unauthorized access, you must notify support@cosmobet.com
immediately.
4. Deposits and Withdrawals
CosmoBet provides a variety of payment
methods for your convenience.
* Deposits: Funds must originate from a payment method registered in your
own name. We do not accept third-party deposits.
*
Withdrawals: Withdrawals are processed back to the original method used for
deposit whenever possible. We aim to process withdrawals within 24–72 hours, though bank
processing times may vary.
*
Wagering Requirements: To prevent money laundering, all deposited funds
must be wagered at least once (1x) before they can be withdrawn.
*
Chargebacks: If a chargeback or reversal is initiated on your account,
CosmoBet reserves the right to freeze the account and recover the funds through legal
means.
5. Bonuses and Promotions
All bonuses offered by CosmoBet are subject to specific "Bonus Terms."
* Wagering Requirements: Most bonuses come with a wagering requirement
(e.g., 35x). This means you must bet the bonus amount a certain number of times before the
funds become withdrawable.
*
Abuse: We reserve the right to void any winnings if we detect "Bonus
Abuse," which includes using low-risk betting patterns or automated software to clear
wagering requirements.
*
Expiration: Bonuses typically have an expiration date. If requirements are
not met within the specified timeframe, the bonus and associated winnings will be
removed.
6. Betting and Gaming Rules
* Finality of Bets: Once a bet is placed and confirmed, it cannot be
canceled or changed. It is the user's responsibility to ensure the details of their wager
are correct.
* Errors and Omissions: In the event of a technical glitch, "obvious
error" in odds, or a software malfunction, CosmoBet reserves the right to void any affected
bets or correct the result to the accurate market price.
* Maximum Wins: We may impose maximum payout limits on specific sports or
casino games. These limits are detailed in the specific game rules.
7. Prohibited Conduct and Anti-Fraud
To ensure fairness for all players, the following activities are strictly banned:
* Collusion: Working with other players to gain an unfair advantage.
* Software Manipulation: Using AI, "bots," or automated programs to place
bets or analyze games.
* Arbitrage Betting: Engaging in betting patterns designed to guarantee a
profit regardless of the outcome.
* Criminal Activity: Using the platform for money laundering, terrorist
financing, or any form of fraud.
If a user is found to be engaging in prohibited conduct, CosmoBet reserves the right to
void all bets, seize account balances, and report the activity to the relevant authorities.
8. Account Closure and Suspension
* By the User: You may close your account at any time by contacting our
support team.
*
By CosmoBet: We reserve the right to suspend or terminate your account at
our sole discretion, with or without notice, if you breach these terms.
*
Inactive Accounts: Accounts that have not been logged into for 12
consecutive months may be deemed "Inactive" and subject to a small monthly
administration fee until the balance is zero or the account becomes active
again.
9. Responsible Gaming
We believe that gaming should always be fun. We provide several tools to help you stay in
control:
* Limits: You can set daily, weekly, or monthly deposit limits.
*
Time-Outs: You can temporarily restrict your access to the site for a
period of 24 hours to 6 weeks.
*
Self-Exclusion: If you feel you have a gambling problem, you can opt for
self-exclusion, which permanently or indefinitely blocks your access to
CosmoBet.
10. Intellectual Property Rights
All content on the Website—including text, logos, graphics, and software—is the property of
CosmoBet or its partners. You are granted a limited, non-exclusive license to use the site
for personal, non-commercial entertainment. Any reproduction or distribution of our content
without prior written consent is strictly prohibited.
11. Limitation of Liability
To the extent permitted by law:
CosmoBet is not liable for any losses arising from technical failures, server disruptions,
or internet connectivity issues on the user's end.
Our maximum liability for any single claim shall not exceed the amount of the specific
wager that gave rise to the liability or the total amount deposited in your account over the
previous six months.
12. Privacy and Data Protection
We take your privacy seriously. All personal data collected during registration and
gameplay is handled in accordance with our Privacy Policy. By using the site, you consent to
the processing of your data for the purposes of identity verification and account
management.
13. Complaints and Disputes
If you have a complaint regarding our services, please contact our support team at
support@cosmobet.com.
* We aim to resolve all issues internally within 14 days.
* If you are unsatisfied with our resolution, you may escalate the dispute to the Curaçao
Gaming Authority or an independent ADR (Alternative Dispute Resolution) provider.
14. Amendments to Terms
CosmoBet reserves the right to modify these Terms and Conditions at any time. Major changes
will be notified to users via email or a prominent notice on the Website. Your continued use
of the platform after such changes constitutes acceptance of the new terms.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of
Curaçao. Any legal actions related to these terms shall be subject to the exclusive
jurisdiction of the courts of Curaçao.
By clicking "Accept" or continuing to use the Website, you acknowledge that you have read,
understood, and agreed to these Terms and Conditions in their entirety.